Terms of Service

These Terms of Service (“Terms”) govern your use of our website closetgrace.com and your purchase of products from us. By placing an order on our site, you agree to be bound by these Terms.

1. Eligibility

You must be at least 18 years old or have parental/guardian permission to use this site and place an order.

2. Products & Descriptions

We make every effort to describe and display our products accurately. However, variations in color or appearance may occur due to screen settings. Such differences do not constitute defects.

3. Orders & Acceptance

Your order is confirmed once payment is successfully processed. We reserve the right to refuse or cancel any order in cases of suspected fraud, payment issues, or errors in pricing/product information.

4. Pricing & Taxes

All prices are listed in US Dollars (USD).

  • No additional sales tax is charged at checkout unless required by law.
  • International customers are responsible for any applicable customs duties, import taxes, or fees charged by local authorities.

5. Shipping & Delivery

  • Orders are processed within 1–3 business days.
  • Average delivery time is 6–10 business days, depending on your location.
  • Delivery delays caused by customs, carriers, or circumstances beyond our control are not our responsibility.

6. Returns & Refunds

We accept returns within 30 days of delivery, provided items are unused, in original condition, and in their original packaging.

  • Return shipping costs are the customer’s responsibility.
  • Refunds are issued to the original payment method within 2–5 business days after inspection of returned goods.
  • Unauthorized returns will not be accepted.
    For more details, please review our Refund Policy.

7. Limitation of Liability

We are not liable for:

  • Delays caused by carriers, customs, or unforeseen circumstances.
  • Loss or damage arising from misuse of products.
    Our total liability will not exceed the amount paid for your order.

8. Warranties

Products are provided “as is.” We do not make any guarantees beyond those required by applicable law.

9. Customer Support

For any questions, please contact us:
📧 support@[yourstore].com
Our team responds within 24–48 hours (excluding weekends and holidays).

10. Governing Law

These Terms are governed by the laws of the United States. Any disputes will first be resolved amicably; if not possible, they will be subject to the jurisdiction of the competent courts in New York.